QuickChek

Shift Leader

Job Locations US-NJ-MIDDLETOWN
Requisition Post Information* : Posted Date 2 months ago(8/23/2021 10:31 AM)
Location : Address
147 CHERRY TREE FARM RD
Requisition ID
2021-24513
# of Openings
1
Shift
Varies
Category
Store

Overview

The key goal of the Shift Leader at QuickChek is to ensure the smooth operation of a shift, complete assigned tasks, and demonstrate Total Customer Dedication (TCD). The Shift Leader motivates and supports fellow Team Members in being productive while the store leadership is offsite. Shift Leaders are responsible for both Team Member and customer safety and for ensuring that QuickChek is always A Great Place to Work and A Great Place to Shop. As the leader-in-charge, the individual is responsible for maintaining store standards, ensuring all safety and operating procedures are adhered to, and modeling a positive store culture for Team Members and customer while providing a great customer experience. Shift Leaders must be able to delegate tasks, stay-up-to-date on policies and procedures, and follow proper steps for food preparation, vendor check-in, loss prevention, cash handling, timekeeping, payroll, and sanitation.

Responsibilities

  1. Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner
  2. Keep store products in stock and set to planogram
  3. Maintain a clean, clutter-free store at all times
  4. Sweep, mop, and clean, as necessary
  5. Ensure all equipment is operational and call for service when necessary
  6. Perform and ensure proper techniques for food preparation, cash handling, timekeeping, and all other procedures are met
  7. Ensure all displays are to standard and signage is correct
  8. Keep up-to-date on new policies and procedures
  9. Attend all mandatory/scheduled store meetings
  10. Train new Team Members, as needed
  11. Assigns tasks to Team Members and ensures the work is completed
  12. Packs out, prices, and faces deliveries
  13. Properly operates the cash register and lottery machine and gets change for Checkout Area Team Members, as needed
  14. Processes voids, returns, and customer complaints
  15. Completes all required shift reports and achieves shift objectives
  16. Communicate any questions, concerns, or issues to the Store Leader timely
  17. Practice Loss Prevention policies

Qualifications

  1. Must be a team player and be able to communicate effectively with customers and Team Members
  2. Must be self-motivated
  3. Must respond to customers and daily tasks with a sense of urgency
  4. Must arrive timely and have an excellent attendance record
  5. Open and honest in communications
  6. Must wear proper uniform, including name badge, at all times and enforce the policy
  7. Maintain sanitation and cleanliness standards
  8. Completion of required training programs and learning activities
  9. Personal behaviors must align with QuickChek’s values
  10. Must have reliable transportation to and from work
  11. Ability to maintain QuickChek grooming and hygiene standards
  12. Ability to perform basic math calculations
  13. Ability to speak, read, write, and understand basic English
  14. Must be alert and attentive; impairment for any reason is not permitted

Physical Requirements

  • Stand - Continuously
  • Bend/Squat/Twist – Frequently
  • Reaching – Frequently
  • Work in cold environment – Occasionally
  • Lifting
    • Up to 10lbs – Continuously
    • Up to 25lbs – Frequently
    • Up to 50lbs – Rarely
  • Push/pull 40lbs – Occasionally
  • Walk – Continuously
  • Stoop/Kneel/Crouch – Occasionally
  • Grasp/Pinch/Grip - Frequently

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